Services
Design services for small businesses
Thoughtful websites. Smarter business systems.
UX strategy, websites and custom apps for small businesses.
Four ways to work together. Every project is scoped on a call before anything starts, so you know exactly what is included before you commit.
Brand Identity & Strategy
A logo is one piece of a brand. We build the whole system, logo, colour, type, voice and the rules for using them, so your business looks like one business on every screen, sign and invoice.
The outcome: You stop rebuilding your look from scratch every time you post, print or pitch.
What’s included
- Brand strategy session
- Logo design and variations
- Colour and type system
- Brand guidelines document
- Social and email templates
- Print and signage collateral
Website Design & Development
A website that answers the questions your customers actually ask, loads fast on a phone and is built so you can update it without calling a developer.
The outcome: Visitors understand what you do in seconds, and know exactly how to hire you.
What’s included
- Content strategy and sitemap
- Responsive design for mobile and desktop
- WordPress or custom build
- On-page SEO and structured data
- Accessibility and performance pass
- Training and post-launch support
Product & Platform Design
Custom business apps: booking, client portals, dashboards and more. Interface design, design systems and product strategy for SaaS platforms, portals and internal tools.
The outcome: Your product feels considered instead of assembled and your team stops re-deciding the same design questions.
What’s included
- Booking, portal and dashboard app design
- Product and feature strategy
- User research and journey mapping
- Interface and interaction design
- Reusable design system
- Prototyping and usability testing
- Developer handoff
Service Design & Operations
The part most businesses skip. We map how a customer actually moves through your business, enquiry, quote, onboarding, delivery and follow-up, then redesign the steps that lose people.
The outcome: The experience of working with you feels as good as the thing you sell.
What’s included
- Customer journey mapping
- Intake and onboarding design
- Internal process documentation
- Template and form systems
- Touchpoint audit
- Staff-facing guides
Not sure which one you need?
Most people aren't. Describe the problem in a sentence or two and we'll tell you which of these actually fixes it, including when the answer is none of them.
Start a project